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About Photron Cameras
What is a High Speed Camera?
A high speed camera can record split second phenomenon at high frame rates, and then replays the images as super slow motion movie.Link to this FAQ
Can the high speed image sensor be damaged by too much light?
Sensors cannot be damaged by the level of light intensity but can be damaged by heat the transferred energy of the light (heat). If focused light, such as a laser, falls on the sensor surface it can be irreparably damaged.Link to this FAQ
Does Photron’s camera have an IR cut filter over the sensor?
Only color cameras have IR cut filter on the senor to recreate colors seen with human eyes. Monochrome cameras don't have IR cut filter on the senor. Because of this, our monochrome cameras have Near Infra Red range sensitivity close to the 1100 nm spectrum.Link to this FAQ
Can my camera be used with different Windows operating systems?
Please see the following link that shows Photron / Windows OS compatibility. » Windows OS compatibilityLink to this FAQ
Do you provide lens adaptors for Canon lenses?
How-to and Support
How do I reset my Gigabit Ethernet Interface without losing my data?
Push and hold down for 10 seconds the "User Switch 1" on the back panel of the camera. The indicator led's will blink left to right and then right to left. This means your Gigabit Ethernet has been reset, but your network settings will remain the same.Link to this FAQ
What can I do to increase the download speed of my recorded images?
- Reduce the file to the smallest possible size by only saving the frames you need.
- You can save a Region of Interest (ROI) which will reduce the size of the file.
- Download your file in the MRAW format.
- Bayer save function reduces the file size and downloading time for color image data.
- Ensure that the gigabit adapter on the PC has jumbo-frames enabled to its highest value.
How long will Photron support old products?
Photron supports your camera for a minimum of five years after the date of purchase. We try to support all cameras as long as we can acquire parts, so please contact us even if your camera is more than five years old.Link to this FAQ
When using the HD-SDI output for my monitor, I get color bars on my LCD keypad. What should I do?
You can switch the live image between your keypad or monitor by pressing the "Head Select/Function" button on your keypad. In order to view images on a monitor and your keypad, you will need to plug your monitor into the Video Out connector on the back of your camera.Link to this FAQ