Support

Photron high speed cameras are engineered for reliable performance under a wide variety of challenging conditions. We were the first company to introduce a Range Version of many of our bestselling slow motion systems, where the sensitive electronics are protected from ingress of dust, moisture or other pollutants by being sealed in an actively cooled configuration, so permitting them to continue to operate as reliably as any Photron systems in hotter, dustier environments such as those often encountered on military test ranges.

Such is our confidence in our support capabilities and, more importantly the reliability of our high speed cameras; we were also the first to offer a standard two year warranty – a feat many of our competitors are still unable to match – on all our cameras.

Lastly, our Photron Fastcam Viewer (PFV) software had always been the benchmark for reliable camera operating-image download and editing software – so much so that some of our competitors have tried, unsuccessfully, to imitate it. This is the site from which you will be able to download the latest version of our award winning software – at no cost as usual – as well as the additions to our software suite, such as Photron Fastcam Analysis (PFA), our lens and camera calculators, and other exciting development to come.

As ever, please feel free to use our contact page to drop us a line with any suggestions as to new features or product improvements you would like to see in the future.